Coherent integration of IT infrastructure and telecommunications networks, which allows to send and receive failure-free voice data, ensures efficient operation of many companies.
Eximo Project has experience in implementing modern ICT systems, meeting individual requirements resulting from the business profile and type of services provided by the customer. The projects implemented by us include complex configuration of telephone exchanges, development of ICT infrastructure, development of complete Call/Contact Centers and their integration with dedicated business applications.
Significance for business
Depending on the needs of a particular company or institution, the proposed ICT system may fulfil particular guidelines improving operation. Adjustment of parameters of the implemented solution to the company size, profile and needs results in specific benefits, such as:
Significance for ITConfiguration and management options of voice and ICT systems allow to establish both small and expanded call centers, with a few dozen or more operator desks.
The offered solutions include implementation of the following technologies: